Setting up a CNAME record for any of the domains or subdomains that you have in a hosting account will enable you to forward it to a different domain/subdomain. The forwarded domain name will lose all of its records - A, MX etc, and will take the records of the Internet domain it is being redirected to. In this light, you simply can't set up a CNAME record to direct your domain name to a third-party provider and keep a functional email service with the first provider. It is also important to note that a CNAME record is always a string of words and never a number as it's regularly wrongly identified as the A record of the domain name being redirected. One of the primary uses of a CNAME record is to direct a domain that you own through one provider to the servers of some other company when you have created an Internet site with the latter. In this way, the site will appear under your own domain name, not under some subdomain provided by the third-party company.

CNAME Records in Shared Website Hosting

Setting up a CNAME record with our shared website hosting plans is really simple. Our in-house built Hepsia Control Panel includes a section committed to the DNS records of your domains, so you can set up a new CNAME record for any domain or subdomain hosted within your account in a couple of basic steps. You will find a video tutorial in the same section where you can see the process first-hand. This feature gives you various options - if you create a company site on our end, for instance, the employees can use their e-mails with the company domain, not with the address of our mail server. If you want to create a website using a different company that offers online web design services, you can easily forward a domain address hosted here and use it for the website. Last, but not least, in case you have an online store and you have a billing system for http://your-domain.com and/or an SSL certificate, you can set up a CNAME record for the www subdomain and forward it to the main domain address, so all your customers are going to be forwarded to a secure URL.

CNAME Records in Semi-dedicated Servers

If you have a semi-dedicated server with our company and you would like to set up a CNAME record, it will take just a few mouse clicks to complete this task. The plans are handled through our in-house built Hepsia hosting CP where you will discover a section committed to the DNS records of the domain names and subdomains hosted within the account. To create a CNAME record, you'll only have to select the record type and the hostname (domain or subdomain), enter where the latter will be pointed to and save the change. The new record is going to be active almost right away in our system and will propagate worldwide within a few hours. Modifying or deleting an existing CNAME record inside the account is equally simple and takes a click. If you experience any difficulties, you can go through our detailed help article, see the short video on the subject that we have added in the CP, or just contact us for help.