Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Online Control Panel you’ll find a detailed Help Center section featuring various articles and frequently asked questions. They are contributed by our support team of seasoned techs. Just type in your question and our smart system will return the most appropriate answer.

  • Top quality support service

  • Instructional Video Clips

  • If you want to see how a task is done or how a problem is rectified, instead of just reading about it, then have a look at our selection of educational video tutorials. They address different topics and will help you quickly understand how to work with the Online Control Panel.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 client support service with a 60–minute ticket response guarantee. A group of skillful technical support engineers will be online for you to respond to all the queries that you might possibly have. During non–peak times, an answer will be given within just twenty minutes.